Production AI systems. Real numbers, real customers.
Six case studies from live deployments — voice agents taking calls, chatbots deflecting tickets, agents reactivating customers. Every metric below is from production traffic, not a demo environment. NDAs kept where required; architecture shared openly.
Milina — AI voice agent for a NYC restaurant at $0.09 per call
50+ reservations a night, bilingual (English + Spanish), sub-700ms response latency. LiveKit + Deepgram + GPT-4o-mini + Cartesia. Callers routinely don't realize they're talking to AI.
CleverAnswerAI — HIPAA dental receptionist, 20+ offices
Self-hosted LiveKit on a BAA-covered stack, live for a year. 100% answer rate. 28% more new-patient bookings. Direct integration with Dentrix, Open Dental, Curve, Eaglesoft.
iGaming QA — 66% to 91% with schema-guided reasoning
Took a Tier-1 operator's QA accuracy from 66% to 91% and coverage from 2% to 25%. Rubric-as-code, 1,200-case eval harness, two-model ensemble on regulatory criteria.
Dry cleaning chain — AI reactivation agent, 3.5x ROI
192K customer × category intervals scored daily. LangGraph agent picks channel, message, offer, and timing per customer. 18.7% reactivation across 23 treatment categories.
ConvoTune — AI call transcription & scoring for a 40-seat sales org
3,000+ calls scored per month against a 30-point playbook. 89% agreement with human reviewers. Real-time coaching prompts at <300ms. Entire pipeline in client AWS.
Enterprise RAG Challenge — winning architecture
Short technical case study. Hybrid retrieval (BM25 + dense + rerank), structured document parsing, schema-validated refusal, query decomposition. Same architecture we ship to clients.
Data platform and analytics engineering case studies.
Before we focused on AI voice and chatbot work, we built data stacks on dbt, Snowflake, and Arabic-optimized analytics platforms. That work still pays bills for the clients — and we still do selective analytics engineering for existing AI clients — but it's no longer our primary practice.
Selected data-platform work: fitness-clubs analytics, medical aesthetics data platform, premium clinics analytics. These pages remain online for reference but aren't featured in our current navigation.
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