AI Voice & Chatbot Development Agency

We build AI voice agents and chatbots that actually work in production.

No AI theater. Just measurable systems handling real calls, real conversations, and real automation — for healthcare, restaurants, SaaS, and e-commerce.

Top Rated on Upwork 100% Job Success 50+ AI systems in production EU-based · Baia Mare, Romania

Most AI looks great in a demo. Ours works at 3 AM on Friday night.

Chatbot demos that break on real customers. Voice agents that sound robotic. AI agents that hallucinate on edge cases. You've seen it — because most agencies ship what photographs well in a sales call, not what survives production.

We build the opposite.

Our voice agent for a NYC restaurant handles 50+ reservations a night at $0.09 per call. Customers don't realize they're talking to AI. Our dental AI receptionist hits a 100% answer rate and a 28% booking lift over three months. Our iGaming QA system went from 66% to 91% accuracy when we rebuilt it on schema-guided reasoning.

None of these systems exist on a demo slide. They are billed for every month.

If that's the bar you need, let's talk. If you want something that wows your board but can't handle Tuesday morning traffic, there are cheaper agencies for that.

Book a call →

What production actually looks like.

Every number below is from a live deployment, billed for every month. No demo screenshots.

From discovery to production in 4–8 weeks.

No month-long "we're working on it" silences. Weekly demos on real data from week one.

Week 0

Discovery workshop

One-week paid audit. You get an architecture document, a stack recommendation, a unit-economics model, and a fixed-price proposal. If you don't move forward, you keep the document.

Weeks 1–3

Build

Daily Slack access and weekly demos on real data from your systems. Fixed scope, fixed price — no hourly billing on development, no surprise invoices.

Week 4

Shadow mode

The agent runs in parallel with your human team. We measure completion rate, transfer rate, caller sentiment, and per-call cost against the real baseline.

Week 5+

Production

Live traffic with full observability dashboards (LangSmith or Helicone) handed to your team. 30-day post-launch window for prompt and flow adjustments is included.

Tools we actually run in production.

No logo wall. Here's the stack we pick from — and when each option wins or loses.

Voice platforms
Vapi Retell AI LiveKit Twilio
Speech (STT / TTS)
Deepgram Whisper ElevenLabs Cartesia
LLMs
OpenAI GPT-4o GPT-4o-mini Anthropic Claude Llama (self-hosted)
Chatbot platforms
ManyChat Botpress Voiceflow Custom (Python)
Agents & orchestration
LangGraph LangChain n8n Make Zapier
RAG & vector DBs
Pinecone Qdrant pgvector
Backend
FastAPI Node.js PostgreSQL Redis MongoDB
CRM integrations
HubSpot Salesforce Zoho GoHighLevel Pipedrive
Observability & infra
LangSmith Helicone Docker AWS GCP Railway

Reviews from paying production clients.

Sourced from Upwork engagements. Real names, real companies, real shipped work.

Upwork review · 5.0

"The voice agent they built for our restaurant handles every reservation call now. Customers don't realize it's AI until we tell them. Cost per call is a fraction of what we paid for a service before."

Restaurant owner
Milina · New York, USA
Upwork review · 5.0

"We lost roughly 40% of inbound calls to voicemail before. Now every call is answered and most of them book an appointment automatically. The HIPAA deployment on our own infrastructure was clean."

Clinic director
CleverAnswerAI · Dental network
Upwork review · 5.0

"Viktor's team rebuilt our QA assessment system on schema-guided reasoning and took it from 66% to 91% accuracy. They ship what they promise and the technical documentation is exceptional."

VP of Product
iGaming operator · 10M+ players

Common questions.

If yours isn't here, ask it on the discovery call. We'd rather talk you out of a bad fit than sell you into one.

How long does it take to build a production AI voice agent?
Four to eight weeks for a single use case, ten to fourteen weeks for a multilingual, multi-intent agent with deep CRM integration. We ship an MVP to shadow mode by week three or four — you don't wait two months to see working software.
How much does a custom AI chatbot cost?
Single-channel FAQ chatbots: $3,000–$6,000. Multi-channel RAG chatbots: $8,000–$18,000. Enterprise chatbots with CRM and analytics: $20,000–$40,000. We model the specific scope in the discovery workshop before you commit.
Do you work with HIPAA and GDPR-regulated clients?
HIPAA — yes, via self-hosted LiveKit on a client-owned VPC with a signed BAA. GDPR — yes, by default, since we're an EU-based team. PCI-DSS for payment-over-phone — yes, typically via a Twilio Flex integration. We don't work with defense, firearms, or adult-industry deployments.
What's the realistic per-call cost for an AI voice agent?
Between $0.05 and $0.15, depending on call length, LLM tier, and voice platform. A 3-minute call on LiveKit + GPT-4o-mini + Cartesia lands around $0.09. The same call on Vapi's managed stack is closer to $0.30. We model your specific economics in the discovery workshop.
Can the AI agent integrate with our existing CRM?
Yes. We've built production integrations with HubSpot, Salesforce, Zoho, GoHighLevel, Pipedrive, and several custom CRMs. The agent reads caller context from your CRM at call start and writes call summaries, intents, and action items back after the call ends.
Do you provide ongoing support after launch?
About 70% of our voice clients continue on a monthly retainer ($2,000–$8,000) for ops, new intents, and prompt tuning. Optional — if you have an internal team ready to take over, we hand off clean with full architecture docs.
Can your voice agents pass for human?
In our production deployments, most callers don't realize they're talking to AI until they're told. Passing for human is a function of turn-taking latency (under 700ms), voice synthesis quality, and conversation flow design. We recommend agents identify as AI when directly asked — it's a legal requirement in some jurisdictions and a trust builder everywhere.
Do we own the code and infrastructure?
Yes. Full IP ownership is standard in our contracts. The code lives in your repo. If we use managed platforms like Vapi or Retell, you own the account and API keys from day one.
Can you work alongside our internal dev team?
Yes. About 40% of our projects involve pair-building with a client dev team. We document the architecture thoroughly, use standard tools (LangSmith for observability, pytest for testing, GitHub Actions for CI), and hand off clean.

Engineers who have shipped 50+ production AI systems.

DataFlux Software is an EU-based AI development agency. We've built voice agents, chatbots, and multi-agent systems since 2023, starting with internal deployments at a 10M+ player iGaming operator — a place that teaches you fast where AI breaks.

Our philosophy: No AI Theater. Every claim we make has a number, a platform name, a timeline, or a concrete example behind it. We'd rather talk a prospect out of a bad fit than sell them into one.

50+
AI systems in production
100%
Upwork Job Success
EU
Based in Baia Mare, RO
VV

Viktor Vandriichuk

Founder & Lead AI Engineer

Upwork Top Rated
100% Job Success
EU Commission TWG6 Expert · AI Economy
Manning Publications Reviewer
AI Chamber CEE Pro Member

Ready to ship AI that actually works?

One 20-minute call. No slides. We'll tell you if your use case is realistic, which platform fits your economics, and a ballpark number. If we're not a fit, we'll refer you to someone who is.